Returns & Exchanges
At Pulsetto, we want you to be completely satisfied with your purchase, which is why we offer a 30-day hassle-free return policy for all unworn and unwashed items. If your new fashion piece doesn't fit perfectly or meet your expectations, we are here to help with a smooth exchange or refund process.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare Your Package
Place the items in their original packaging with all tags attached to ensure they are protected during transit.
Ship It Back
Print the prepaid shipping label provided via email, attach it to your parcel, and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse team inspects the returned items, we will process your refund or ship out your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing